How do I access the improved service?

• As soon as your website is upgraded to the new platform you will be able to access the improved service using the existing login process.
• Login in to “My Internet Account” using your existing user name and password.
• Once you are in My Account click on Commercial Web Hosting to start using the improved service.

FTP Users:

For customers who manage their website files using a third party FTP (File Transfer Protocol) application, please read the following changes to the login process:

1. FTP Login instruction for the existing CWEB platform:
   1. Host Name: ftp.mts.net
   2. Username: your existing user ID
   3. Password: Your existing password
2. FTP Login instruction for the NEW CWEB platform:
   1. Host Name: ftp.mydomain.com
   2. Username: mydomain.com
   3. Password: Your existing password

Example:

If your domain name is ABCconsulting.com then you will have to type the following to login using an FTP application:

1. Host Name: ftp.ABCconsulting.com
2. Username: ABCconsulting.com
3. Password: Your existing password

FileZilla:

WS-FTP: