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Bill Payment Options

Residential
Pre-authorized payment plan (MyAccount page & MyAccount app)

The amount due will be processed on the due date shown on your bill. If you have an outstanding balance at the time of signing up, MTS will automatically debit the outstanding balance amount. For more information, visit Pre-Authorized Payment Plan Terms and Conditions page.

To sign up for our pre-authorized payment plan:

  1. Log in to MyAccount or open up the MyAccount app on your smartphone. If you do not have MyAccount, visit our Sign Up for MyAccount page.
  2. Click Sign up for Pre-Authorized Payments, in the ‘Bill Summary’ section.
  3. Select your payment method:
    • Credit Card
      • Check the box for Terms and Conditions and click Continue
      • Fill in the required fields, and click Sign Up
    • Financial Institution Account
      • Fill in the required fields; check the Terms and Conditions box and click Continue
      • Review your information. If you need to make changes, click Edit. To submit the form, click Sign Up
  4. A ‘successful sign up’ page will appear.

To update or make changes:

  1. Log in to MyAccount.
  2. Click Change my pre-authorized payments in the “Bill summary” section.
  3. Select your payment method:
    • Credit Card
      • Check the box for Terms and Conditions and click Continue
      • Fill in the required fields, and click Sign Up
    • Financial Institution Account
      • Fill in the required fields; check the Terms and Conditions box and click Continue
      • Review your information. If you need to make changes, click Edit. To submit the form, click Sign Up
  4. A ‘successful sign up’ page will appear.

To cancel the pre-authorized payment plan, call 204-225-5687, or if outside of Manitoba 1-800-883-2054.

Pay through MyAccount page or MyAccount app
  1. Log in to MyAccount or launch the MyAccount app on your device. If you do not have MyAccount, visit our Sign Up for MyAccount page.
  2. Click Pay My Bill, in the ‘Bill Summary’ section.
  3. Select the account(s), and indicate the amount(s) to pay. Click Continue.
  4. Enter your credit card information and click Pay now. To make changes, click Back one step.
  5. A ‘payment successful’ page will appear. We will receive your payment in 2-3 business days.
Pay through Online Banking or Telebanking

These payment options are managed through most financial institutions. Contact your bank, credit union, or other electronic bill payment provider for more information. When setting up MTS as a payee through your financial institution, select MTS Home Services as your account type.

Pay by phone

Ensure you have your MTS Express Number, which can be found on page one of your MTS phone bill. Call 204-225-5687 (204-CALLMTS) or if outside of Manitoba 1-800-883-2054. Follow the voice prompts for billing.

Pay in person
  • Banks/Financial Institutions - Pay your MTS bill at the bank machine (ATM) or teller at most banks and credit unions.
  • Authorized Bill Payment Locations - Use the Store Locator to find a bill payment agent near you.
  • Payments may be subject to a surcharge.
Pay by mail

Payments can be sent to:

MTS Inc.
Box 7500
Winnipeg, MB R3C 3B5

Please make your cheque or money order payable to MTS Inc. Be sure to write your MTS account number on the cheque or money order and include your bill stub with the payment.

*Please use alternate bill payment methods in the event of a postal service disruption.

Business
Pre-authorized payment plan

The amount due will be processed on the due date shown on your bill. If you have an outstanding balance at the time of signing up, MTS will automatically debit the outstanding balance amount. For more information, visit Pre-Authorized Payment Plan Terms and Conditions page.

To cancel the pre-authorized payment plan, call 204-225-4249, or if outside of Manitoba 1-888-689-7073.

Pay through online banking or telebanking

These payment options are managed through most financial institutions. Contact your bank, credit union, or other electronic bill payment provider for more information. When setting up MTS as a payee, select the MTS service you subscribe to as your account type.

Pay by phone

Ensure you have your MTS Express Number, which can be found on page one of your MTS phone bill. Call 204-225-4249 or if outside of Manitoba 1-888-689-7073. Select the MTS service to pay and follow the voice prompts for billing.

Pay in person
  • Banks/Financial Institutions - Pay your MTS bill at the bank machine (ATM) or teller at most banks and credit unions.
  • Authorized Bill Payment Locations - Use the Store Locator to find a bill payment agent near you.
  • Payments may be subject to a surcharge.
Pay by mail

Payments can be sent to:

MTS Inc.
Box 7500
Winnipeg, MB R3C 3B5

Please make your cheque or money order payable to MTS Inc. Be sure to write your MTS account number on the cheque or money order and include your bill stub with the payment.

*Please use alternate bill payment methods in the event of a postal service disruption.

Pay by Online Bill Manager

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