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A customer may be subject to some of the following account or service fees or charges:

Account Fees Amount
Wireless Hardware Activation Fee $40.00
Reconnection Fee Wireless $35.00
Home Phone $49.95
Internet $49.95
TV $49.95
Permanent Outgoing Call Block $25.00
Bill Reprint Charge First request for three (3) bills or less within 12 months is free. Subsequent bills are $4.40 each.
Dishonoured Payment Charge $30.00
Late Payment Surcharge Residential – 2.5%/mo. or 31.209%/year
Small Business – 3.0%/mo. or 42.576%/year
Replacement SIM Card $10.00
Transfer of Service Fee Wireless $35.00
Wireline $12.00
Replacement TV Remote Control $25.00
HD Set-Top Box Non-Return Fee $150.00
HD PVR Set-Top Box Non-Return Fee $250.00
4K PVR Set-Top Box Non-Return Fee $250.00
Residential Gateway Non-Return Charge or Damage Fee $140.00
Wi-Fi Extender / ADSL Modem Non-Return Charge or Damage Fee $100.00
Wi-Fi Pod Non-Return Fee $50.00/pod
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